Privacy Policy
Last Updated
20 March 2026
Shoreline Wind AS (“Shoreline”, “we”, “us”, or “our”) is committed to protecting your privacy and processing personal data in a secure and transparent manner.
This Privacy Policy describes how we collect, use, and protect personal data when you visit our website, interact with us, or use our services.
Information we collect
We collect personal data that you provide directly to us, such as your name, email address, company name, job title, and any other information you choose to share when contacting us or using our services.
We also collect information automatically when you visit our website or use our services. This may include your IP address, browser type, device information, and information about how you interact with our website or platform.
When customers use our software, we may process personal data on their behalf as part of delivering our services. In these cases, the customer determines the purpose of processing, and Shoreline acts as a data processor.
How we use personal data
We use personal data to provide, operate, and improve our services, manage relationships with customers and partners, and communicate with you.
This includes responding to inquiries, delivering our software and services, providing support, improving functionality and user experience, and ensuring the security and reliability of our systems.
Where relevant, we may also use personal data to send updates, insights, or marketing communications. You can opt out of such communications at any time.
Legal basis for processing
We process personal data in accordance with applicable data protection laws, including the GDPR.
Depending on the context, processing is based on the performance of a contract, your consent, our legitimate interests in operating and improving our services, or compliance with legal obligations.
Cookies and tracking technologies
We use cookies and similar technologies to ensure that our website functions properly, to understand how it is used, and to improve performance and user experience.
Some cookies are necessary, while others are used for analytics and communication purposes, including tools such as Google Analytics and Mixpanel.
You can manage your cookie preferences through your browser settings or any cookie consent tools we provide.
Sharing of personal data
We may share personal data with trusted third-party service providers that support our operations. These include providers of cloud infrastructure, analytics, communication, customer support, and business operations tools.
Our current providers include, among others:
Amazon Web Services (cloud hosting and infrastructure)
HubSpot (CRM and marketing)
Google Analytics and Mixpanel (analytics)
Help Scout (customer support)
Atlassian products such as Jira, Confluence, and Opsgenie (internal operations and support)
Slack (internal communication)
Microsoft Office 365, including Outlook and SharePoint (communication and document management)
These providers process data on our behalf and are subject to appropriate contractual and security safeguards.
We do not sell personal data.
International data transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data.
This includes the use of Standard Contractual Clauses approved by the European Commission or transfers to countries recognized as providing an adequate level of data protection.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, and operational requirements.
Customer-related data is typically retained for the duration of the relationship and for a limited period thereafter. Marketing data is retained until you withdraw your consent or opt out.
We regularly review and delete or anonymize personal data that is no longer required.
Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.
This includes access controls, encryption where appropriate, and monitoring of our systems.
In the event of a data breach, we will notify relevant authorities and affected individuals as required by applicable law.
Your rights
You have the right to access, correct, or delete your personal data, as well as the right to restrict or object to certain processing activities.
You may also have the right to data portability and to withdraw consent at any time where processing is based on consent.
Requests can be submitted using the contact details below.
You also have the right to lodge a complaint with a supervisory authority.
Use of data in our services
When Shoreline provides its software platform, we process data on behalf of our customers in accordance with their instructions and applicable agreements.
We do not use customer data to train models or improve our services unless explicitly agreed.
Customer data is handled in accordance with our security practices and contractual commitments.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The latest version will always be available on our website.
Contact
If you have any questions about this Privacy Policy or how we process personal data, please contact us at: